Privacy Policy

1. Overview & Scope

BlackSheep Parlour is a tattoo studio and social events lounge located at Protea Glen, Soweto. This Privacy Policy describes how we collect, store, and process personal data when you visit our premises, book a tattoo consultation or lounge event ticket through our website, or subscribe to our newsletter. By using our services you consent to the practices described herein.

2. Information We Collect

We collect information directly from you when you interact with our website or visit our venue:

• Contact Details: Full name, email address, and phone number — collected when you make a reservation or subscribe to our mailing list.
• Booking Information: Reservation date, time slot, number of guests, selected event, and booking reference code.
• Tattoo Consultation Details: Design descriptions, reference images you upload, placement preferences, and scheduling notes.
• Payment Records: Payment method used (in-store / Paystack) and transaction reference codes. Blacksheep does not collect or store credit card numbers, CVVs, or bank account details.
• Technical Data: Browser type, device information, IP address, and site usage patterns collected automatically through standard web server logs.

3. How We Use Your Data

Your personal information is used strictly for the following purposes:

• To process and confirm your reservation bookings, generate your digital QR code entry ticket, and send confirmation emails.
• To contact you about appointment scheduling, tattoo design preparation, or changes to your booking.
• To send event announcements, open booking slot notifications, and promotional updates via our newsletter (you may unsubscribe at any time).
• To verify your identity and age at venue entry as required by law.
• To improve our website experience and service quality through anonymous usage analytics.

4. Data Sharing & Third Parties

Blacksheep does not sell, rent, or trade your personal information to any third-party advertisers or marketing companies. We may share limited data with the following service providers solely to operate our platform:

• Firebase / VSD: Secure cloud database storage for reservation records and gallery content.
• Email Service Provider: To deliver booking confirmation emails and newsletter communications.

5. Data Security & Storage

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, or destruction. Booking data is stored in encrypted cloud databases with access restricted to authorised Blacksheep management personnel only. Our website is served over HTTPS (SSL/TLS encryption) for all data transmissions.

6. Age Verification

In compliance with South African law and industry regulations:

• Our website requires visitors to confirm they are 18 years of age or older before accessing content.
• Tattooing services are restricted to individuals aged 18 and above. A valid government-issued photo ID (South African ID, passport, or driver's licence) must be presented at the studio before any session begins.
• Lounge entry during events may require age verification in compliance with applicable liquor licensing regulations.

7. Your Rights Under POPIA

Under the Protection of Personal Information Act (POPIA) of South Africa, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or outdated information.
• Request deletion of your personal data from our records.
• Object to the processing of your personal data for direct marketing purposes.
• Lodge a complaint with the Information Regulator of South Africa if you believe your rights have been infringed.

To exercise any of these rights, please contact us at blacksheepglen@gmail.com. We will respond to your request within a reasonable timeframe.

8. Changes to This Policy

BlackSheep Parlour reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.